WELL DONE (Staff Family)

We have some really proud fathers with talented children at NIC.
Dirk Botha’s son Dirk is a little champ on the Trampoline. 

He has competed for the last three years and has won many competitions, received Mpumalanga colours and placed in the TOP THREE at SOUTH AFRICA GYMNASTICS GAMES

At only 8 years old he recently completed in a competition at Gezine Pretoria, at Level 3 (u/10).
He achieved a Bronze Medal for the Euro Trampoline and Gold for Double Mini Trampoline.
WELL DONE – Hoping for more success in leaps and bounds!!

Dirk in action at the Gezine Competition / Top Ten on 10 March 2012:



TRAINING

NIC would like to congratulate all those attending the following courses and passing;


12-13 March 2012 – FIRST AID LEVEL 1
C. Crouch
D.M. Marole
S.A. Mabuza
J.T. Lefuma
L. Chimanikire
M. Bleskop
T.P. Dlamini
M. Makena
H.C. Rogers
M.M. Maduane
S.I. Sono
F.C. Monene
S.P.J. Smith


07 March 2012 – SHE REPRESENTATIVE TRAINING
F. Monene
D.M. Marole
C. Crouch
S.S. Ndaba
P.H. Viljoen
W.E. De Wet
D. Mokotedi
E.D. Domaso
L. Chimanikire

Here we see the class having a practicle test on a "patient"
Team work is everything to ensure the safety of any patient and to prevent further injuries.
Practice makes perfect when it comes to C.P.R.

C. Crouch achieved a 100% pass on the Theory test - WELL DONE!

CONGRATS - Sascha Hopfensberger

A big congratulation to Sascha and Simone Hopfensberger on their wedding in February.

Sascha (Sales) and Simone (previously NIC Receptionist) met at the NIC Offices back in 2009.  We all at NIC have seen their relationship has blossomed into the one it is today.

We want to wish you a world full of happiness and joy!
The Happy Couple
Sealed with a Kiss

09-03-2012 TOOLBOX TALK

Sales, Finance and Stores had their first Toolbox Talk at the new premises
Quality video was shown about "The Customer is always Dwight"

Every organization has processes; a series of operations changing one thing (a product or service) into another.

Achieving 100 per cent quality first time, every time requires everyone in the process treating the next person in the line as an internal customer. They should then discover their internal customer's requirements - and how to meet them.

This is Process Management, the approach explored by Dwight (Andrew Sachs). It demands 100 per cent commitment from everyone in an organisation; but it repays effort in both improved productivity and job satisfaction.

The video makes the point that it is the responsibility of managers to act as process 'owners', maintaining the links with all the people in the process chain.

Of course, there are less ideal ways to approach quality. Dwight uses to examples - one where the process management approach is needlessly complicated - to make his point.

Dwight concludes that quality is not confined to products and services, it's the way that organizations work.

The benefits

§  Identify internal and external customers
§  Find out their needs
§  Deliver 100% quality down-the-line
§  The process should be as good as the product or service.

 
Program Summary:
Supermarvelex Inc. offers an after-sales and maintenance service that is second to none. The trouble is that its customers have to use that service a lot because the products break down so often. Then there's Gizco Inc., which makes great gizmos. Its problem is that the gizmos aren't checked until they reach the shipping department. That means a lot of work can be wasted on a faulty gizmo. Dwight shows that both companies are reactive - fixing the product after it goes wrong. Instead, he suggests that they should aim for 100 percent quality the first time by applying process management. This means that every department or process, from sales to shipping, becomes directly responsible for product quality. They treat the other departments as they would a supplier or customer. Because a customer or supplier would not accept less than 100 percent, this prevents faulty goods from being handed down the line. Once that is accomplished, Dwight explains the final stage of process management - streamlining the entire process to attain maximum efficiency. Good quality management improves products and services and raises morale by encouraging every employee to feel pride in a job well done.


Learning Objectives:
§  Aim for 100% quality
§  Look at processes and improve the way they work
§  Identify internal and external customers
§  Find out what their needs are and deliver!

UNIT 2 OFFICES

Unit 2 Reception

Boardroom looking really snazzy



Jimmy Joubert (Financial Director) office taking shape
Cindy Cronje office set up
Amelia Zwiegelaar Office was the first at Unit 2 to be fully set up!
Ennie Josias (HR) office

CANSA SHAVATHON 2012

Andre Mulder (Apie), Buks Fourie and Izak Troskie (Sakkie) working on TWP Bakubang (Wisizwe) Project took part on the CANSA Shavathon held at the site on Friday 02 March 2012. 
Looking good in PINK!

UNIT 2 MOVING DAY

So finally Finance, Human Resources, Sales and Stores are also moving to the Midrand Offices.  Exciting times with this clean open new space.

Wishing everyone a happy and hasselfree move!!

WELCOME TO MIDRAND!
Cindy Cronje unpacking
Trucks arrive and unloaded
(Reception Store Room - Work in progress) 

Down Stairs - Sales taking shape
Warehouse almost to full capacity with all the boxes
Downstairs Reception area -
Upstairs Board Room - Looking Snazzy
Upstairs Offices taking shape
KITCHEN SET UP - Thanks Amelia
Ennie Josias taking a seat in her new spacious office
Warehouse from First Floor